Terms of Service

Overview

Welcome to MyPurplePaw.

The terms “we,” “us,” and “our” refer to MyPurplePaw. MyPurplePaw operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers, limitations of liability, and dispute-related provisions.

By visiting, accessing, interacting with, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use the Services.

Section 1: Access and Accounts

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, territory, or country of residence.

If you allow a minor under your supervision to use the Services on a device you own, purchase, or manage, you are responsible for that minor’s use of the Services.

To access or use certain features of the Services, browse our online store, or purchase products, you may be required to provide information such as:

• Your email address

• Billing address

• Shipping address

• Payment information

• Contact details

You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide that information.

You are solely responsible for protecting your account credentials and for all activity conducted through your account.

You may not sell, transfer, assign, or sublicense your account to another person.

Section 2: Our Products

We make reasonable efforts to display and describe our products accurately.

However, the colors, appearance, size, or presentation of a product may vary depending on your screen, device, browser settings, lighting conditions, or manufacturing variations.

We do not guarantee that the appearance, color, or other characteristics of a product will be identical to how it appears on your screen.

Product descriptions, specifications, prices, availability, and offers may be changed at any time without prior notice.

We reserve the right to:

• Discontinue any product

• Limit the quantity of products available

• Restrict sales to certain individuals, regions, or jurisdictions

• Correct product information when necessary

Nothing in this section limits any rights you may have under applicable consumer protection laws.

Section 3: Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraud or unauthorized activity

• Payment authorization problems

• Shipping restrictions

• Errors in the order

• Violation of these Terms

An order is not accepted until we confirm it and successfully process or authorize payment.

Please review your order carefully before completing your purchase.

Once an order has entered processing or fulfillment, we may be unable to cancel or modify it.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, or phone number provided at checkout.

Returns and refunds are governed by our Returns & Refunds Policy.

You represent that purchases made through the Services are primarily for personal or household use and not for unauthorized resale or commercial export.

Section 4: Pricing and Billing

Prices, discounts, promotions, and product availability may change without prior notice.

The price charged for a product will be the price displayed at checkout at the time the order is placed, subject to correction of obvious pricing errors.

The confirmed amount will also appear in your order confirmation.

Unless expressly stated otherwise, displayed prices may not include:

• Applicable taxes

• Shipping charges

• Handling fees

• Customs duties

• Import taxes

• Other government charges

Any additional charges will be displayed at checkout when we are able to calculate them.

Prices offered through our online store may differ from prices offered through third-party marketplaces, physical stores, affiliates, or other sales channels.

Promotions may be subject to separate terms and conditions. If promotional terms conflict with these Terms, the promotional terms will control for that promotion.

You agree to provide current, complete, and accurate account, billing, payment, and purchase information.

You agree to promptly update your information so that we can complete transactions and contact you when necessary.

You represent and warrant that:

1. The payment information you provide is accurate and complete.

2. You are authorized to use the selected payment method.

3. Your payment provider will honor the charges.

4. You will pay all authorized charges, including applicable shipping costs and taxes.

Section 5: Shipping and Delivery

Shipping and delivery dates are estimates unless expressly stated otherwise.

Delivery times may be affected by:

• Carrier delays

• Customs processing

• Incorrect or incomplete addresses

• Weather conditions

• Holidays

• High order volume

• Events outside our reasonable control

We will make reasonable efforts to process and ship orders within the timeframes stated on our website.

Tracking information may be provided when available.

Customers are responsible for providing a complete and accurate shipping address.

Once an order has shipped, address changes may not be possible.

Risk of loss and ownership of the products pass to the customer upon delivery, except where applicable law provides otherwise.

Nothing in this section limits any mandatory rights you may have if an order is delayed, lost, damaged, or not delivered.

For additional information, please review our Shipping Policy and Returns & Refunds Policy.

Section 6: Intellectual Property

The Services and their contents, including but not limited to:

• Brand names

• Logos

• Product names

• Text

• Graphics

• Photographs

• Images

• Videos

• Audio

• Product descriptions

• Reviews

• Designs

• Page layouts

• Software

• Features

• Selection and arrangement of content

are owned by or licensed to MyPurplePaw, Shopify, or their respective licensors and are protected by applicable copyright, trademark, and intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, and revocable right to use the Services for personal and non-commercial purposes.

Without our prior written permission, you may not:

• Copy

• Reproduce

• Modify

• Distribute

• Republish

• Display publicly

• Perform publicly

• Download in bulk

• Store

• Sell

• License

• Create derivative works from

• Commercially exploit

any part of the Services.

Nothing in these Terms grants you ownership of or a license to any patent, trademark, copyright, trade name, logo, design, or other intellectual property belonging to MyPurplePaw, Shopify, or any third party, except for the limited right to use the Services as described above.

Unauthorized use of the Services may violate intellectual property and other applicable laws.

All rights not expressly granted are reserved.

Section 7: Optional Third-Party Tools

We may provide access to tools, applications, integrations, or services operated by third parties.

We do not necessarily monitor, control, or manage these third-party tools.

Access to such tools is provided on an “as is” and “as available” basis, without warranties, representations, endorsements, or conditions of any kind.

Your use of third-party tools is at your own discretion and risk.

You should review and understand the terms and privacy policies of the relevant third-party provider before using its services.

We may add new features, resources, integrations, or tools in the future.

Any new features made available through the Services will also be governed by these Terms.

Section 8: Third-Party Links

The Services may contain links, embedded features, or content provided by third parties.

We are not responsible for reviewing or verifying the accuracy, legality, availability, privacy, security, or reliability of third-party websites or content.

If you leave our Services to visit a third-party website, you do so at your own risk.

We are not responsible for losses or damages arising from:

• Third-party websites

• Third-party products or services

• Transactions with third parties

• Third-party content

• Third-party privacy or security practices

Please carefully review the policies and terms of any third party before entering into a transaction.

Questions, complaints, or claims regarding third-party products or services should be directed to the applicable third party.

Section 9: Our Relationship With Shopify

Our store is powered by Shopify.

However, purchases made through our store are transactions directly between you and MyPurplePaw.

Shopify is not the seller of our products and is not responsible for:

• Product quality

• Product safety

• Shipping

• Delivery

• Refunds

• Customer service

• Injuries

• Losses

• Damages

• Disputes arising from your purchase

To the extent permitted by law, you release Shopify and its affiliates from claims arising directly from transactions between you and MyPurplePaw.

Nothing in this section limits any non-waivable rights under applicable law.

Section 10: Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Certain personal information may also be processed by Shopify under Shopify’s own privacy policies.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services.

Information submitted through the Services may be transferred to Shopify, service providers, payment processors, shipping providers, and other parties that may be located outside your country of residence.

For additional information about how we, Shopify, and our service providers process personal information, please review our Privacy Policy.

Section 11: Feedback, Reviews, and User Content

If you submit, upload, post, email, transmit, or otherwise provide ideas, suggestions, reviews, photographs, videos, comments, proposals, plans, or other content (“Feedback”), you grant us a worldwide, perpetual, non-exclusive, transferable, sublicensable, and royalty-free license to:

• Use

• Copy

• Reproduce

• Modify

• Adapt

• Publish

• Translate

• Distribute

• Display

• Promote

• Create derivative works from

that Feedback in any medium and for any lawful purpose, including commercial and promotional purposes.

You represent and warrant that:

1. You own the Feedback or have all necessary rights and permissions to provide it.

2. Your Feedback does not violate any third-party rights.

3. Your Feedback is accurate and not misleading.

4. You have disclosed any compensation, free product, discount, or incentive received in connection with the Feedback.

5. Your Feedback complies with these Terms and applicable law.

We are not required to:

• Keep Feedback confidential

• Compensate you for Feedback

• Publish Feedback

• Respond to Feedback

• Retain Feedback

We may monitor, edit, reject, or remove Feedback that we reasonably determine is:

• Illegal

• Defamatory

• Misleading

• Abusive

• Threatening

• Obscene

• Infringing

• Fraudulent

• Offensive

• In violation of these Terms

You may not use a false email address, impersonate another person, or misrepresent the source of Feedback.

You remain responsible for the content and accuracy of anything you submit.

Section 12: Errors, Inaccuracies, and Omissions

The Services may occasionally contain:

• Typographical errors

• Incorrect product descriptions

• Pricing errors

• Promotion errors

• Shipping errors

• Availability errors

• Inaccurate delivery estimates

• Other omissions or inaccuracies

We reserve the right to correct errors, update information, modify offers, or cancel orders affected by inaccurate information.

If an order is canceled after payment has been collected, the corresponding amount will be refunded to the original payment method.

Section 13: Prohibited Uses

You may use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

1. For any unlawful, fraudulent, harmful, or malicious purpose.

2. To violate any local, state, provincial, federal, national, or international law.

3. To infringe our intellectual property rights or the rights of others.

4. To harass, abuse, threaten, insult, harm, defame, intimidate, or discriminate against another person.

5. To provide false, fraudulent, or misleading information.

6. To upload or distribute unlawful, infringing, or harmful content.

7. To send spam, chain messages, unsolicited messages, or similar communications.

8. To impersonate another person or organization.

9. To interfere with another person’s use of the Services.

10. To engage in conduct that could harm MyPurplePaw, Shopify, our customers, or third parties.

11. To upload viruses, malware, malicious code, or harmful software.

12. To reproduce, resell, exploit, or commercially use the Services without permission.

13. To collect, scrape, harvest, or track personal information belonging to others.

14. To conduct phishing, fraud, scraping, crawling, or other automated extraction activities.

15. To bypass, disable, or interfere with security features.

16. To attempt unauthorized access to accounts, systems, networks, or data.

We may suspend, restrict, or terminate access to the Services if we reasonably believe these Terms have been violated.

Section 14: Termination

We may suspend or terminate your access to all or part of the Services if:

• You violate these Terms

• You engage in unlawful or abusive activity

• Your use creates security, legal, or operational risks

• We discontinue the Services

You remain responsible for all amounts owed up to the effective date of termination.

The following provisions will survive termination:

• Intellectual Property

• Feedback and User Content

• Disclaimers

• Limitation of Liability

• Indemnification

• Severability

• Governing Law

• Privacy

• Any provision that by its nature should survive

Section 15: Disclaimer of Warranties

Information available through the Services is provided for general informational purposes.

We do not guarantee that all information will always be accurate, complete, current, or suitable for your specific circumstances.

Your reliance on information provided through the Services is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS WE EXPRESSLY STATE OTHERWISE.

WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• DURABILITY

• TITLE

• NON-INFRINGEMENT

• SATISFACTORY QUALITY

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE:

• UNINTERRUPTED

• TIMELY

• SECURE

• ERROR-FREE

• FREE FROM HARMFUL COMPONENTS

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS OF IMPLIED WARRANTIES.

IN THOSE JURISDICTIONS, THESE DISCLAIMERS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.

Section 16: Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MYPURPLEPAW AND ITS OWNERS, AFFILIATES, PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

THIS MAY INCLUDE:

• LOSS OF PROFITS

• LOSS OF REVENUE

• LOSS OF SAVINGS

• LOSS OF DATA

• LOSS OF BUSINESS OPPORTUNITY

• REPLACEMENT COSTS

• SIMILAR ECONOMIC LOSSES

This limitation applies to claims arising from or relating to:

• Use of the Services

• Inability to use the Services

• Products purchased through the Services

• Errors or omissions in content

• Unauthorized access

• Third-party conduct

• Content made available through the Services

Nothing in these Terms excludes or limits liability for:

• Fraud

• Willful misconduct

• Gross negligence where it cannot legally be limited

• Death or personal injury caused by negligence where liability cannot legally be excluded

• Any liability that cannot be excluded under applicable law

In jurisdictions that do not allow certain limitations of liability, our liability will be limited to the maximum extent permitted by law.

Section 17: Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless MyPurplePaw, Shopify, and their respective affiliates, partners, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims, liabilities, losses, damages, and reasonable legal fees arising from:

1. Your material breach of these Terms.

2. Your violation of applicable law.

3. Your infringement of third-party rights.

4. Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of a claim subject to indemnification.

Failure to provide prompt notice will not relieve you of your obligations unless the delay materially prejudices your ability to defend the claim.

We may control the defense and settlement of the claim at your expense, but we will not agree to a settlement that imposes non-monetary obligations on you without your reasonable consent.

You agree to reasonably cooperate in the defense of the claim.

Section 18: Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as severed from these Terms.

The remaining provisions will remain valid and enforceable.

Section 19: Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted on our website, constitute the entire agreement between you and MyPurplePaw regarding your use of the Services.

They replace any prior or contemporaneous agreements, communications, or proposals, whether oral or written, relating to the Services.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

Section 20: Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without our prior written consent.

Any unauthorized attempted assignment is void.

We may assign, transfer, or delegate these Terms and our rights or obligations in connection with:

• A business restructuring

• A sale of assets

• A merger

• An acquisition

• A corporate reorganization

• A transfer to an affiliate

• Another legitimate business transaction

Section 21: Governing Law

These Terms and any separate agreements through which we provide the Services are governed by the laws of Spain, without regard to conflict-of-law principles.

Any dispute will be submitted to the competent courts applicable to MyPurplePaw’s registered place of business, unless mandatory consumer protection law gives you the right to bring a claim in another jurisdiction.

If you are a consumer, nothing in this section removes any protections provided by the mandatory laws of the country or state in which you reside.

Section 22: Headings

Section headings are included for convenience only.

They do not limit, modify, or otherwise affect the interpretation of these Terms.

Section 23: Changes to These Terms

You may review the most current version of these Terms at any time on this page.

We may update, modify, or replace portions of these Terms from time to time to reflect:

• Changes to the Services

• Business or operational changes

• Legal or regulatory requirements

• Security concerns

• New features or products

We will post the updated version on our website and update the effective date.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Services after revised Terms take effect constitutes acceptance of the updated Terms.

Changes will not apply retroactively where prohibited by law.

Section 24: Contact Information

Questions about these Terms of Service should be sent to:

Email: mypurplepaw@gmail.com

Business name: MyPurplePaw

Mailing address:
Carrer Tomàs Llàcer, 2
03804 Alcoi, Alicante
Spain